Here’s why it’s a mixed review

The staff were exceptionally friendly, making my stay pleasant and accommodating my needs like providing a replacement blowdryer promptly! ! Breakfast was adequately stocked with a variety of hot and cold options.

The bathroom needed updates, particularly the sink being inconveniently located outside. I also experienced noise disturbances during my stay, which marred the overall tranquillity.

comfortable stay but some major issues

The location is great for access to local attractions, which made our stay more enjoyable. The beds were comfortable, ensuring we rested well after long days. The breakfast options were decent, providing a satisfying start to our mornings.

The check-in experience left much to be desired.

Comfortable Stay with Friendly Service

We enjoyed a pleasant night here, with a very comfortable King Room. The staff was incredibly accommodating. Matthew made the check-in process smooth and even offered us a AAA discount. The breakfast was decent, and having access to clean facilities made our stay enjoyable. Consider asking for room upgrades if available.

Had a great time with my friends! We enjoyed visiting the Sea Breeze water park and taking advantage of the fitness center at the hotel. The location was perfect and the pool area was a nice spot to relax after our adventures. Breakfast was good, but it could stay open a bit longer for late risers.

One downside was that our room lacked a luggage rack, which made managing our bags a bit inconvenient. Also, the bathroom layout wasn't ideal, with the sink outside the bathroom, but we managed.

excellent stay, friendly staff shines

i loved how the staff truly cares about making your stay comfortable, especially angela at the front desk; don’t miss the great breakfast spread they offer!

Do recommend for a quick trip

Comfortable room, friendly staff, the bed was very cozy and the air conditioning worked well to keep our stay pleasant.

No problems at all

The room was comfy with a microwave and fridge. Close to attractions, and perfect for a family trip.

Staff made our stay enjoyable

Our first morning, we enjoyed a delightful breakfast with plenty of options. The manager even helped us when minor issues arose, making us feel valued.

However, the check-in process was frustrating. We waited over two hours, as our room wasn't ready after a group stayed the night before.

Nice stay, great staff!

Had a 2-night stay in a Queen room with two beds. The front desk lady, Robin, was super helpful and friendly! The picnic area was a chill spot to hang out, but my room did have some noise issues from the hallway. Overall, decent place.

The friendly staff were a highlight, and the minor repairs needed throughout the property stood out during my stay.

Convenient location and pleasant staff made the experience better, but the cleaning staff struggled with maintaining cleanliness. Found a dirty coffee cup in the drawer and trash between the mattress and box spring. Breakfast was highlighted with options like Bernese fries, and the staff were attentive during the meal. Hoping for improved housekeeping next time.

It was just an excellent fit for a relaxing holiday in Rochester with great value for money. The front desk manager was extremely helpful and friendly during our stay. Try to get the hot breakfast early for the best selection.

Great location near attractions. No luggage rack made organizing bags tricky. Pool area nice for relaxing after a long day.

I liked that the location made it easy to visit attractions and enjoy the pool area. After a day at the amusement park, it was nice to relax. I was happy with the breakfast options too. As someone who enjoys road trips, I appreciated the convenience during my stay with friends.

I noticed that the bathroom layout was a bit off. The sink being outside the bathroom was inconvenient. Also, there wasn't a luggage rack in our room, which made organizing our bags tricky.